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Anchored Tranquility Counseling, LLC
Effective Date: 10/11/2026

Anchored Tranquility Counseling, LLC (“ATC,” “we,” “us,” or “our”) respects your privacy. This policy explains how information is collected and used through our website, including counseling inquiries, ATC Wellness resource requests, and email subscriptions.

Information You Provide

When you contact us, complete a website form, or request a resource, you may provide:

• Your name, email address, and phone number.

• Your preferred method of contact.

• Your preferred appointment days and times.

• Information included in an inquiry or message.

• Your preferences for receiving wellness resources and promotional emails.

Please provide only the information needed for us to respond. Do not include detailed treatment histories, diagnoses, insurance identification numbers, Social Security numbers, or other sensitive information in general website forms.

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How We Use Your Information

We use information you provide to:

• Respond to inquiries about counseling services.

• Discuss appointment availability and next steps.

• Deliver requested worksheets and educational resources.

• Send wellness tips, resource updates, product announcements, and occasional promotional emails when you subscribe.

• Support website operations and understand visitor interactions.

Submitting a website inquiry does not establish a therapist-client relationship.

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Wix Forms and Email Services

Our website is hosted through Wix. We use Wix Forms to receive submissions and Wix email tools to deliver resources and automated messages.

Depending on the form’s settings, submissions may be stored in Wix and forwarded to our business email. Wix and our email service provider process information as part of providing these services.

Erin Choice is the only person within ATC who accesses website submissions. Service providers may also process information as needed to operate the website, forms, and email systems.

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Cookies and Google Analytics

Our website uses essential cookies to support basic functions, security, and reliable operation.

We also use Google Analytics to understand website traffic and visitor interactions. Google Analytics may use cookies and similar technologies to collect information such as pages visited, page titles, device and browser information, approximate location, and events indicating that a form was submitted or a contact option was selected.

According to Wix, its default Google Analytics integration does not transmit names, email addresses, phone numbers, or inquiry messages entered into Wix Forms. Analytics information can nevertheless include identifiers and information about website interactions.

To learn how Google processes information from websites using its services, visit:

https://policies.google.com/technologies/partner-sites

You can manage cookies through your browser settings. Blocking essential cookies may affect some website features.

Google also offers an Analytics opt-out browser add-on:

https://tools.google.com/dlpage/gaoptout

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ATC Wellness Resources and Email Subscriptions

When you request a worksheet or other resource, we use your email address to deliver the requested material.

If you choose to subscribe to ATC Wellness emails, we may send educational content, wellness tips, free tools, product announcements, and occasional promotional messages.

You may unsubscribe from marketing emails using the unsubscribe link in those messages or by contacting us. Unsubscribing from marketing emails does not prevent necessary communications about counseling inquiries or services.

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Information Sharing

Information may be processed by service providers that support our website, forms, email delivery, and analytics.

We may also disclose information when required by applicable law or valid legal process, or when otherwise permitted by law to address security concerns or protect rights and safety.

Clinical information is subject to additional privacy requirements described in our HIPAA Notice of Privacy Practices.

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Information Retention

Old website inquiries are deleted as part of our administrative practices. The timing depends on whether the information is still needed to respond to an inquiry or manage related communications.

Subscriber information is maintained to manage email subscriptions and communication preferences.

Clinical records are subject to separate retention requirements and are not covered by routine deletion of website inquiries. Copies maintained by service providers, including backups, may follow their own retention practices.

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Your Choices

You may contact us to ask about information you submitted, request a correction, or request deletion where appropriate.

Some information may need to be retained for legal, professional, or administrative reasons. Requests concerning clinical records follow separate procedures under applicable law and our HIPAA Notice of Privacy Practices.

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Website Communication and Security

Please avoid sending sensitive clinical information through general website forms or ordinary email. No internet transmission or electronic storage system can be guaranteed completely secure.

Website inquiries and email are not monitored continuously and should not be used for emergencies.

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Payments and External Websites

We do not currently accept payments through this website.

Our website may contain links to social media, professional services, and other external websites. Information you provide directly to those services is governed by their privacy policies.

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Children and Teenagers

Our general website forms and ATC Wellness subscriptions are not intended for children under age 13. Parents or guardians should contact us regarding counseling services for minors.

Information collected during treatment of minors is handled through our clinical intake and privacy procedures.

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HIPAA Notice of Privacy Practices

This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

Our HIPAA notice explains how protected health information may be used and disclosed, our responsibilities, and your rights regarding clinical information. Please contact us to request a copy.

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Changes to This Policy

We may update this policy as our website, services, or information practices change. The effective date above will reflect the latest revision.

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Contact Us

For questions about this policy or information submitted through our website, contact:

Erin Choice
Anchored Tranquility Counseling, LLC
Email: info@anchoredtranquilitycounseling.com
Office: 804-845-7549

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For immediate danger or a medical emergency, call 911. For suicide or mental health crisis support, call or text 988.